Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments

AVOID AT ALL COSTS! CRIMINAL.

P2G9908****

I am absolutely shocked and appalled at the service they have provided.

I shipped £350 worth of goods via parcel2go and UPS was the courier. The goods were damaged in transit and subsequently UPS disposed of them and passed on details to Parcel 2 Go.

I never hear of this from Parcel 2 Go and I have to find out via engaging them in live chat 2 weeks later because they were too lazy to tell me. They are now refusing to refund me ANYTHING for this because I didn't take out protection insurance on my parcel.

I have spoken to UPS who said they would refund or partially refund me; however, they have said that all of this goes through Parcel 2 Go. Parcel 2 Go are point blank refusing to engage with me or refund me ANY of the £350.

They may even be taking the money from UPS and keeping it for themselves.

On top of the £70 I have paid them to take my parcel, which got broken...

I am absolutely distraught and concerned by this. Energy bills are rising and I don't have enough cash for day to day. This huge corporation does not care about the little people in life and are all about money.

They are the worst company I have ever encountered and I am left full of anxiety and struggling with mental health issues because of this.

I cannot tell you how much you should avoid them.

Do not engage with this company in any circumstances, they have no interest in your service or well-being.

I will be spreading the word via every review site on the internet. £350 (plus the £70 I paid them) is at least 10 days of my time so I have a lot of commitment to ensuring this does not end well for them.

Good luck in finding a different provider as you should turn around and keep googling.

User's recommendation: AVOID.

Monetary Loss: $600.

Preferred solution: Full refund.

Location: Chelsea, England

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Parcel2Go Reviews

  1. 319 reviews
  2. 79 reviews
  3. 40 reviews
  4. 11 reviews
  5. 18 reviews
Parcel2Go reviews