Have been waiting like a stupid for 2 days a service that i have pre-booked but without any notice as not been attempted.
Have paid more than the price actually showed on the courier site, pre booked a non 100% secure collection, but obviously if its not collected they will forget about you..
Been 2 day without work because i have to wait for them to attend the collection, losing over 1000£ of work to do .
Been in contact with customer service only by chat obviously otherwise you cant lose enough time.. customer service practically useless, had to talk with 2 of them because they didnt even know what to do!
Been told i m frustrated..
lost time, money not earned
But i d like them in my position with a child to feed, business to run and bills to pay.. want to know from them if a day or two are important!
User's recommendation: Be aware of the poor service.
Product or Service Mentioned: Parcel2go Delivery Service.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
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