Contact Parcel2Go Customer Service
Parcel2Go Phone Numbers and Emails
Customer Service:
-
+44 844 847 2600
Parcel2Go Emails:
How to Contact Parcel2Go Customer Service?
Parcel2Go Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Parcel2Go Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Parcel2Go is 448448472600. 25% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Parcel2Go may ask you for the following information to identify you as a customer: order id, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Parcel2Go Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Parcel2Go is 448448472600. 25% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Parcel2Go may ask you for the following information to identify you as a customer: order id, first and last name or email.
People call Parcel2Go mainly because of request for information, refund, shipping and delivery.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Parcel2Go is complaints@parcel2go.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Parcel2Go Website:
Parcel2Go Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 09:00 - 17:00
Parcel2Go Customer Service Reviews
I had paid £220 for a collectible model toy car for my sons birthday. I actually never received the car and my poor son was totally let down.
I still havent had an explanation as the chat bot is a total disaster and you just go round in circles. Currently my parcel status is misc. I have no idea what this means. Communication is absolutely appalling and you dont get the update emails as promised.
The customer service is non existent. Do not use this company.
Terrible system, no UK customer support, computer 24/7 is a computer not a human, and only very limited ability.. repeating the question which is not relevant to the issue..
totally rubbish.. very frustrating and time consuming with no resovle... no UK daytime helpline to speak to a customer support..
all just copmuterised.. crap!!!provide a human helpline service
How Good is Parcel2Go's Customer Service?
Summary of Parcel2Go Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Parcel2Go?
Shipping and Delivery Question:
- “My parcel not arrived”
- “Parcel not delivered”
- “My parcel wasn't delivered but is showing online that the driver delivered!”
Request for Information Question:
- “Can't get any information on my tracking”
- “About a item”
- “I need to know why my parcel was not picked yet someone has been waiting for them”
Refund Question:
- “Refunds and claims”
- “Refund”
- “Want a refund”
Return/ Replace Question:
- Return parcels to sender
- “Return an item to seller”
- “Flat 18 Golygfa mynyddislwyn sir Ivor rd pontllanfraith np12 2rtNeed to change address”
Payments and Charges Question:
- “To discuss charges”
- “Need invoice”
- “I want my invoice”
Activation/ Cancellation Question:
- “Cancel Order”
- “I want to cancel my refund”
- “Error chowing Cancellation”
Product/ Service Question:
- “Asking whether they ship foodstuffs to United States”
- “Damaged Parcels”
- “Damaged item”
Staff Question:
- “Complaint about service”
- “You have not phone. You have not email. How I solve the problem. Bad cistomer service parcel2go”
- “Struggling to use your service”
Account Question:
- “Forgot to add label and now it's in box”
- “Too much Money taken out of my account”
- “Account blocked”
Website/ Application Question:
- “Web site not working”
- “Cannot reach anyone by website”
- “Your site is not working correctly”
Other Question:
- “List”
- “Label”
- “UPS collextion”
Compare Parcel2Go To
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