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I need to speak to somebody relating to a delivery that should have happened but hasn't for two consecutive days now. I need to know why.
Parcel2go seem to think that everything can be solved online, get real folks that is never going to happen and all you do is *iss of people who want a conversation and don't want to waste time online and do all the work that Parcel2go should be doing for themselves.
This makes me furious when companies hide behind an online presence and make it impossible for a customer to contact them any other way. I will not be using Parcel2go again until they show some compassion and sensitivity towards their customers.
User's recommendation: Use them but woe betide if you need to speak to anyone direct.
Product or Service Mentioned: Parcel2go Delivery Service.
Preferred solution: Deliver product or service ordered.
Parcel2Go Cons: No telephone contact number.
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