0 comments
1.0

RI sent books by Parcel2Go. The parcel arrived damaged, open and six books missing.

I had a huge problem with uploading my photos of evidence on their system, some working others not. After lengthy phone calls I was told I could attach these to an email, which I have repeatedly done. I still get endless emails repeatedly requesting that I upload on their system. I paid for an insurance, which only comes to £20, despite that, theyre determined to avoid their duty to pay that, after such a terrible service.

Its been unbelievably complicated to get in touch with the company, seems intentionally so! I will never use them again. My complaint has been treated with no care or responsibility.

At this very moment, theres no resolution at all, just threat that if I dont submit my evidence, the case will be closed! Criminal, awful, shameful behaviour from this company.

User's recommendation: Royal Mail.

Product or Service Mentioned: Parcel2go Delivery Service.

Monetary Loss: $20.

Preferred solution: Full refund.

Parcel2Go Cons: Poor customer service, Very unreliable, Damage.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Parcel2Go Reviews

  1. 319 reviews
  2. 79 reviews
  3. 40 reviews
  4. 11 reviews
  5. 18 reviews
Parcel2Go reviews