Parcel2Go Questions and Answers
How can I speak to someone.
I need to speak to someone about my parcel
WHY MP PARCEL NOT COLLECTED?P2G8825****
You can rebook your parcel for collection on a new date.
If you no longer need to send your parcel, you can cancel your order and request a refund.
How can I get my refund.
Parel was left in a unsafe place and I didnt reciee it. Hermes hae confirmed this wasn't a safe place.
According to Parcel2Go refund policy refunds can’t be processed for any consequential loss. You have a maximum of 28 days from the date the order was placed to request a refund. Parcel2Go customer service is available by live chat 7 days a week, 24 hours a day.
where my parcel???At the beginning of October, I sent a cost 600 pound 55-inch television from London to Turkey through this company, but the television never reached the addressee, it disappeared, neither money nor equipment, who will answer for this? The TV was supposed to be delivered on October 14, the person was all day at home User's recommendation: very risky company if they lose a big parcel just not reliable company.
When will my parcel be delivered.Because I'm going away tomorrow Friday 22nd July an ile be back Monday 25th July in the evening. So I need it delivered today my tracking number is P2G10514****
My parcel hasn’t being delivered.
My parcel delivery date is 27/5/2022 but I have not receive it, please when am I going to receive my parcel
Do you collect parcels.
Hello I have a parcel in Liverpool and I would like it to be collected and sent to Hayward heath. Do you collect parcels?
Why is my parcel being held.
According to the tracking my parcel is being held refp2g10155**** Can you please tell me why. Thank you.
Hi I went to the drop of center but they did not accept parcel.I went to the centre and I did not pick collection and they still did not accept my parcel. I am unsure of what I should do
3 boxes.
I have 3 boxes I want delivered from Spain to Essex in England, do you do this service , and can you give me a rough idea of price , Thank you,
good morning i need invoice of parcel send last week ref number is : p2g7935**** kindly send the invoice on email : accounts@***.info