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Surcharge - P2G11253****

Parcel2Go - Surcharge - P2G11253****
Parcel2Go - Surcharge - P2G11253****
Parcel2Go - Surcharge - P2G11253****
Parcel2Go - Surcharge - P2G11253****
Parcel2Go - Surcharge - P2G11253****
Parcel2Go - Surcharge - P2G11253****
Hi, In relation to surcharge i received - P2G11253**** Was having issue on website sending query. It was a plastic panel. It literally weighed less than 5kg. There is no chance at all it weighed 50kg+ I've had issues with UPS trying to fraudulently charge me for parcels before, I'm an ex employee and local depot recognises my name on the collection address, the measurements and weight were correct. I have pictures of the item packaged on my trailer prior postage, I can forward photos illustrating the measurements of the item compared to marks on my trailer. Sorry but I won't be paying this charge unless they provide evidence to say otherwise, I only have this issue with UPS. Thanks.
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#4392074 Review #4392074 is a subjective opinion of poster.
Location
Cambridge, Cambridgeshire

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Rubbish Company

1.0
If I could give no stars, I would. I paid for a heavy parcel to be collected. On 6 separate occasions I jhad to stay in when they said they were coming. Had to re-book collection 4 times. They even had the cheek to say that the parcel wasn't ready for collection. It had been ready for nearly a week. The final icing on the cake was being told they were going to charge us extra because it wasn't packaged properly, even though we sent it back in exactly the packaging it arrived in. Tried complaining, absolutely useless!!!Don't Use themD

User's recommendation: Do not use this company.

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#4610746 Review #4610746 is a subjective opinion of poster.
Cons
  • Are totally inefficient and absolutelky useless
Loss
$36
Preferred solution
Full refund
New Reviewer

Re delivery

I still have not received my package from parcels to go I order way back Apr 28. What a joke it's now may 22 and nothing. There is no contact number either just live chat. AVOID THEM AT ALL COSTS WASTE OF TIME AND STILL DID NOT GET NO REFUND EITHER.

User's recommendation: AVOID THE COMPANY.

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#4610311 Review #4610311 is a subjective opinion of poster.
Pros
  • There was non
Cons
  • Customer service is live chat
Loss
$49
Preferred solution
Full refund
New Reviewer

Labels error

Parcel2Go - Labels error
Parcel2Go - Labels error
Original review updated by user May 22, 2023
I want to two shops in the pass two days and the Labels isn't working for the number and they try to scan it as well. No work at all
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#4610295 Review #4610295 is a subjective opinion of poster.
Location
Cumbernauld, North Lanarkshire

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Case Reference: 291**** order P2G11451****

1.7
Parcel2Go - Case Reference: 291**** order P2G11451****
Parcel2Go - Case Reference: 291**** order P2G11451****
I have requested several times to refund and compensate me for the parcel on this order and you have refused to do anything about it. You have bothered to reply to my email on 12/05/2023 remind you the problem that you have created. I spend a lot of my time trying to sort this out but you are refusing. FedEx Shows that the parcel was delivered and signed by the driver using the recipients name. They refused to give me proof of delivery and they cut me off several times refusing to help. You responsible because you did not followed my instructions to stop the delivery and as a result the parcel was lost or stolen. I expect you to sort this problem out or the social media and the law will find their way to you User's recommendation: Do not use P2G because if there is problem do their best to ignore it.
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#4595433 Review #4595433 is a subjective opinion of poster.
Pros
  • Saw on their website the perfect way of sending a parcel
Cons
  • If your parcel is not delivered they will not do anything
Loss
$274
Preferred solution
Full refund
New Reviewer

Complain

Hi there I been waiting all day today for parcel force to collect my parcel today , no one arrive today as I have appointment today for collect my parcel Collection address Aziz Boulanouar 8 sunnydene lodge Sunnydene gardens Wembley HA0 1AT P2G Reference: p2G11456**** Courier reference:CK28880****GB I would like to now whay no one arrived today SadSadSadSadSad?
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#4586896 Review #4586896 is a subjective opinion of poster.
Location
Harrow, Harrow

My parcel has not been collected

Parcel2Go - My parcel has not been collected
My parcel was to be collected by fastway on the 28/4/23 reference number P2G11447**** it has not been collected then or since. Courier reference number is p800********.
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#4562906 Review #4562906 is a subjective opinion of poster.
Location
Longford, Longford

Ongoing problem due to damaged parcel

Parcel2Go - Ongoing problem due to damaged parcel
Parcel2Go - Ongoing problem due to damaged parcel
Parcel2Go - Ongoing problem due to damaged parcel
I have an o going problem with you due to a parcel being damaged in transit too far beyond repair It's been going on too long. I now have to issue a refund to my customer so I would like my money back. After all, I did insure it

User's recommendation: Not good.

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#4561114 Review #4561114 is a subjective opinion of poster.
Location
Preston, Lancashire

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Verified Reviewer New Reviewer

Couldn’t get any information from them by phoning

1.0
Ive been trying to contact them regarding a lost parcel that I claim for They are asking for proof of purchase and dont have one because my its a second hand curtains that I was sending to my cousin. I want to talk to someone and explain the reason why I couldnt submit evidence off purchased However, Ive just received an email saying that my claim is closed

User's recommendation: Don’t think so.

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#4560437 Review #4560437 is a subjective opinion of poster.
Loss
$45
Preferred solution
My parcel to return to the senders address

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